The Theater School in Amsterdam, part of the Amsterdam School of the Arts, offers bachelor's and master’s degrees in dance, theater, set design, and stage technicians and production. The Theater School has devised a plan to improve its management processes and change the in house culture. Openness and transparency, insights and overviews should contribute to a better management style and enhance internal communication. The change involves defining, merging and streamlining management processes.? XPEX is supporting the Theater School’s endeavor to emprove its operations and, working closely with employees in the organization, is reviewing and, when needed, revising all the existing processes.